I used to watch Apple’s product events with eager anticipation. But when I watched the most recent one, I was disappointed. I’m a serious Machead. But if I’m honest, I think they’re losing their mojo. It’s a cautionary tale, one that Steve Jobs actually warned about. Using IBM and Xerox as examples, Jobs explained the […]
3 Ways Email Can Sabotage Your Leadership
When to Use It—and When to Avoid It Like the Plague
When I was the CEO at Thomas Nelson, one of our authors was frustrated. In response to a disappointing sales report, he fired off a blistering email to one of our divisional leaders. He complained about poor results. He criticized the sales strategy and our failure to execute. Worse, he challenged the leader’s intelligence, competence, […]
7 Easy Ways to Boost Your Likability Quotient
How to Avoid Spraying Talent Repellant on Everyone You Meet
Ever wonder why some people are likable and others aren’t? Without a high likability quotient, it’s tough to succeed in almost any area of life—especially as a leader or entrepreneur. If you want to win with people, they not only have to know you; they also have to trust you. Likability is the bridge between […]
5 Strategies for Becoming a Better Conversationalist
What Leaders Can Learn from a Good Game of Ping Pong
Good conversationalists have great influence. In this post, I share five strategies I have learned for having better conversations.
4 Ways to Boost Your Team Engagement
It All Comes Down to the Right Kind of Connection
Recently, I was talking to the leader of a nonprofit organization who was complaining that volunteerism was at an all time low. “Even when people volunteer, most of them don’t show up or follow through,” he said. “They just don’t seem to be engaged.” This is a common problem in the for-profit world as well. […]
How to Regain Your Perspective After a Major Setback
Use this Proven 5-Step Process and Get Back on Track
Setbacks are inevitable. They make us stronger and develop our character. But only if we maintain our perspective and use them to grow. Here’s how.