There are few things worse than walking out of a meeting, looking down at your phone, and seeing emails numbering in the double digits awaiting your response. If you travel or take vacation, the number grows even larger. It can take hours to comb through all of those messages. You probably don’t have the time […]
Archive for email
BONUS: Communication Breakdown Q&A
Today’s episode is from a Facebook Live that Michael and Megan did on the topic of communication breakdowns. They took questions from viewers and we’ve collected some of the best questions and answers so that you can gain important insight into how to manage your own communication breakdowns. Enjoy!
How to Get Out of Email Jail
As a leader, you pride yourself on being proactive and in control. But one area feels like a perpetual dumpster fire—email! It’s all communications, really. Slack messages, texts, voicemail, it’s a constant burn. When will it end?
What Most People Get Wrong About Inbox Zero
And How to Keep It from Making Your Email Problems Worse
Email is indispensable. But it can feel like a necessary evil for a lot of us. Our inboxes are flooded with information and requests from customers, clients, coworkers, friends, and family. Not to mention all the spam, BACN, and random junk. I’ve seen inboxes with tens of thousands of emails—hundreds, even thousands unread. People feel […]
3 Ways Email Can Sabotage Your Leadership
When to Use It—and When to Avoid It Like the Plague
When I was the CEO at Thomas Nelson, one of our authors was frustrated. In response to a disappointing sales report, he fired off a blistering email to one of our divisional leaders. He complained about poor results. He criticized the sales strategy and our failure to execute. Worse, he challenged the leader’s intelligence, competence, […]
Why I Changed My Email Newsletter Strategy
3 Reasons Behind My New Approach
I decided to change my email newsletter strategy last month. For years, I sent the entire blog post in the body of the email. We used a custom template that included many of the design elements from my blog. For a long time, that served us well. But we are no longer doing that. Instead, […]