Our words carry enormous weight. More than we sometimes think. They often impact people for decades, providing the courage to press on or the reason to give up.
Seven Rules for More Effective Meetings
People get “trained” to come late because they know nothing significant will happen until well after the announced start time…. For example, “the purpose of our meeting is to report on the results of our latest market research and give you a chance to ask questions.” Or, “the purpose of our meeting is to evaluate prospective titles for Don Miller’s new book and determine which one we are going to recommend to the author.”
7 Steps to Take Before You Quit Your Job
How to Pivot with Dignity and Respect
Face it. You will eventually quit your job. It may be this year. It may be next. It may be ten years from now. But it’s inevitable. It’s only a matter of time. The only real question is how to do it in a way that doesn’t burn your bridges.
What to Do When You Don’t Know What to Do
3 Steps to Follow When You're Tired of Feeling Uncertain
Whenever I feel overwhelmed or uncertain about the future, I follow the advice I was given by an older, wiser colleague. It is surprisingly simple but enormously effective.
How to Deliver Wow Experiences
A few years ago, Gail, my daughter Marissa, and I spent three weeks in Italy. It was our first visit. I had high expectations, but I still wasn’t prepared for the warmth of the people or the richness and variety of wine and food. I felt like every day was a new and even better […]
3 Reasons You Can’t Stop Working
I was listening to one of my favorite podcasts when the host confessed he hadn’t taken a vacation in over a year. Admitting that he was on the edge of burnout, he said, “This has to change.” I immediately thought, Why hasn’t it changed before now? How do you let yourself get into this kind […]