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Michael Hyatt
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Archive for Apology

Ten Difficult, But Really Important Words

Here’s What to Say When You Blow It

August 4, 2017 by Michael Hyatt

Many words in the English language are difficult. In fact, there’s even a Dictionary of Difficult Words. But none are more difficult than these: “I’m sorry. I was wrong. Will you please forgive me?”

Filed Under: Leadership Tagged With: Anger, Apology, Forgiveness, Leadership, Repentance

How Leaders Make It Right When They Blow It

5 Necessary Steps to a Mended Relationship

March 22, 2017 by Michael Hyatt

If you’re in a position of leadership, chances are better than good you’re going to blow it with your people sooner or later. It’s like messing things up in your marriage. Don’t ask me how I know this, but it’s inevitable from time to time. There are pluses and minuses to that comparison, but one […]

Filed Under: Leadership Tagged With: Apology, Forgiveness, Restoration, team, team management

Before You Send That Angry E-mail

June 14, 2012 by Michael Hyatt

I have fired off my share of angry letters and e-mail. Honestly, I cannot think of a single time when these communiques had a positive effect. Here are six steps you can take when you are tempted.

Filed Under: Leadership Tagged With: Anger, Apology, conflict, email, Forgiveness, Offense, response

How to Fail Well

December 30, 2011 by Nathan Rouse

As a leader, it’s not whether you will fail but HOW. In this guest post, Nathan Rouse shares five principles for failing well.

Filed Under: Leadership Tagged With: Apology, Failure, failures, Forgiveness, mistake, mistakes, Reconciliation

Taking Responsibility for Your Mistakes

February 26, 2007 by Michael Hyatt

One key to leadership is the willingness to stand up and take responsibility for your mistakes. Good leaders do this even if they are guilty of 10% of the accusation or problem.

Filed Under: Leadership Tagged With: apologies, Apology, jetblue, Leadership, mistakes, responsibility