As I was driving back to the office, I began to speculate about how many procedures my own company has that may be superfluous? What are we doing that is no longer necessary or useful? How much cost and frustration does this add for our customers and other key constituents? Probably more than I’d like to admit.
Procedures That Drive Customers Crazy
We Have More Control Than We Think
There are numerous things you have zero control over. You can’t control the weather, the economy, or the actions of others. Many of us spend an inordinate amount of time worrying about these things. It’s a complete waste of time. Worry does nothing to change them. It only makes us miserable. It also turns us into victims.
What Impact Are You Having on Others?
Everything you say has an effect. Even the things you don’t say—your attitude, your facial expressions, and your body language. All. Have. An. Effect.
Book Marketing 101: What Works and What Doesn’t
This is the beginning of a series of posts I am calling, “Book Marketing 101: What Works and What Doesn’t.” I have wanted to write this series for a long time. There are so many opinions when it comes to marketing books. I certainly don’t have the last word on this topic, but I do have some experience.
What Have You Been Putting Off?
I cleaned out my bedroom closet this morning. I’m not sure what got me started. But once I got going, I couldn’t stop. I literally got rid of half my stuff.
Book Review Friday: My Top Ten Favorite Business Books
Rather than reviewing one book this week, I thought I would share my favorite business books. I get asked this question regularly, most recently when I was lecturing at Vanderbilt University’s Owen Business School earlier this week.