Many of us know what it’s like to feel stuck in our careers. We settle into a particular role and one day we look up and wonder why we’ve spent so long doing something we’re not fully invested in. There are many reasons why this happens, but a big one is fear of failure. We […]
Why Businesses and Nonprofits Need to Rethink their Benefits Packages
It’s More than a Hiring Gimmick—It’s a Tool for Fine Tuning Team Culture
There’s no greater predictor of long-term organizational success than healthy team culture. Yes, customers matter. So do products and services. But an unhealthy team won’t create the best products or serve their customers very well. But how can leaders build healthy team culture? The most common way is to start with a list of core […]
Why Leaders Cannot Afford to Be Easily Offended
3 Vital Truths to Remember as You Work to Make a Difference in the World
As a leader, you are going to draw fire. People will criticize you. But the greatest leaders are not easily offended. Instead, they remember these three simple truths.
10 Practical Ways to Focus Your Mental Energy
How to Kill Distractions and Amp Up Your Productivity
I can’t imagine living in a more distracting time in human history. But to get real work done, we need to focus. Here are ten tactics I use to increase my focus and power through my task list.
Smash That Glass Ceiling With Feeling
4 Lessons to Help Strong Women Thrive in the Marketplace
Here’s an idea for women who bump up against the glass ceiling at work: Create your own business where you own the ceiling. And the good news about that DIY approach to business is that it’s easier than ever before. Christy Wright is an entrepreneur and business coach whose mission is to help create a […]
Why Great Customer Service Is So Important
5 Ways We’re Focused on Making Ours Great
Customer service is a double-edged sword. Get it right and you can make loyal, lifelong customers who sell your products for you. Get it wrong and you can find your business in real trouble. The Wrong Way to Do It My friend Frank gave me an example of the exact wrong way to do customer […]