The TSA is suffering a backlash in the court of public opinion. This entire mess was largely avoidable. How? Through a better executed communications strategy.
Archive for organizational change
Change is difficult for most organizations. It is made even more difficult when leaders resist it. It is my observation that leaders have either one of two postures when it comes to change. This makes all the difference in terms of the outcome. Let me explain.
Every stream has a current. Throw a twig or a piece of paper into the water, and it will drift with the current. This is natural. It is simply the way things work. Organizations are similar to streams. They too have a flow.