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Michael Hyatt
Michael Hyatt & Co. is now Full Focus Hear Michael's Message

Archive for Customer Engagement

Three Reasons You Can’t Afford That High-Maintenance Client

How to Spot the Relationships that Will Only Drag You Down

May 12, 2017 by Michael Hyatt

I don’t mean to sound unkind, but there are just some people you are not called to serve. You can spend all your time caught up in the drama of their demands and accusations, or you can move on. The sooner you cut the cord, the more productive—and happy—you’ll be.

Filed Under: Leadership Tagged With: Client Service, Customer Engagement, Customer Satisfaction, customer service, Featured, fired, High Maintenance, Leadership, Opportunities, relationships, Resource Management

3 Characteristics of the New Marketing

May 14, 2012 by Michael Hyatt

The new marketing is about building relationships. It includes authenticity, generosity, and story-telling.

Filed Under: Platform Tagged With: Customer Engagement, customer service, marketing, The Southern, WOW