United Airlines CEO Oscar Muñoz apologized Tuesday afternoon to the doctor who was forcibly removed from an over-packed Chicago-to-Louisville flight on Sunday. Muñoz called it a “truly horrific event.” “No one should ever be mistreated this way,” he said, pledging on behalf of his company, “we take full responsibility and we will work to make […]
Why United’s PR Disaster Didn’t Fly
Introducing the Full Focus Planner
A Foolproof Plan to Accomplish Your Goals and Achieve More by Doing Less
Tell me if this sounds familiar: You’ve got big goals for the year. Maybe for your career, your health, your family, and the like. But it’s easy to lose visibility in the whirlwind of daily life. You’re productive, no question. Sometimes you’re flying faster than a tornado. But to what end? It’s like there’s no […]
The Most Under-Appreciated Characteristic of Strong Leadership
3 Ways to Leverage Humility and Avoid the Trap of Overconfidence
As leaders, we must remain humble. If we don’t, we risk large-scale, public failures that will have a catastrophic, negative impact on the people we are trying to lead.
How I Reconciled Professional Ambition and My Personal Life
What the Enneagram Taught Me About Steering Clear of the Dangers
When I was a young executive I had a level of stamina that was nearly supernatural. I could get locked onto a goal and not eat, not sleep, just stay focused on it until I achieved it. But as I recently told my friends Ian Cron and Suzanne Stabile on their excellent The Road Back […]
Elon Musk and the 100 Hour Error
3 Big Reasons Why Overwork Is a Productivity Killer
Elon Musk is widely regarded as one of the most influential entrepreneurs working today. He’s one of the founders of PayPal and the CEO of Tesla and SpaceX. He wants to help put a colony on Mars and be buried there. Because Musk is considered such a visionary, many people want to learn his methods […]
What to Do When You Find Yourself Overcommitted
7 Strategies to Regain Balance in the Midst of a Busy Season
Have you ever found yourself feeling like you have too much work and not enough margin? The good news is that it can change. Here are seven strategies I am following.