If we are going to create wow experiences, we must become courageous. This is a personal, psychological bridge we need to cross. What we want—that wow experience—is on the other side of the ravine. There’s no other way to get there from here.
Archive for Main ⬅︎ Don’t use
How Do You Stand Out in Today’s Crowded Marketplace?
4 Lessons on Innovation from a Successful Female Entrepreneur
The economist Tyler Cowen says the last few decades have seen the rise of what he calls the complacent class. It may not seem like it, but the numbers show people are sticking with jobs longer, relocating rarely, and innovating less. In the midst of this complacency, there’s tremendous opportunity available for the non-complacent. I […]
Why I Decided to Publish a Paper Planner
Achieve Your Greatest Goals by Keeping Them in Your Day-to-Day Routine
A few years ago, I read David Sax’s book, The Revenge of Analog. The premise? After years of being pushed aside by digital solutions, analog applications have been making a surprising comeback. That resonated with my own experience. Most of my audience knows me as a techie. But I was in the book business for […]
Why United’s PR Disaster Didn’t Fly
In Time of Crisis CEOs Must Exercise Extreme Ownership
United Airlines CEO Oscar Muñoz apologized Tuesday afternoon to the doctor who was forcibly removed from an over-packed Chicago-to-Louisville flight on Sunday. Muñoz called it a “truly horrific event.” “No one should ever be mistreated this way,” he said, pledging on behalf of his company, “we take full responsibility and we will work to make […]
Introducing the Full Focus Planner
A Foolproof Plan to Accomplish Your Goals and Achieve More by Doing Less
Tell me if this sounds familiar: You’ve got big goals for the year. Maybe for your career, your health, your family, and the like. But it’s easy to lose visibility in the whirlwind of daily life. You’re productive, no question. Sometimes you’re flying faster than a tornado. But to what end? It’s like there’s no […]
The Most Under-Appreciated Characteristic of Strong Leadership
3 Ways to Leverage Humility and Avoid the Trap of Overconfidence
As leaders, we must remain humble. If we don’t, we risk large-scale, public failures that will have a catastrophic, negative impact on the people we are trying to lead.