If you want to understand how hard it can be to automate, consider the many attempts to replace cashiers with self-checkout systems. To wit, CVS pharmacies were once lousy with self-checkout systems, which I personally tried to use, many times, to get out the door faster. Almost every time, some loud error sent me to […]
Archive for Leadership
Productivity Investments that Pay for Themselves
How to Achieve More by Doing Less
Most of us try to increase productivity by doing more things faster. As a result, we wind up overloaded and exhausted. Like a hamster on a wheel, we’re playing a game we can’t possibly win. In this episode, we talk about the value of investing in your own margin. I’ll show you how to accomplish […]
End Your Fear of Power Sharing
4 Reasons to Relax That Grip
It started with my first day on the job. I’d just been named senior leader at a growing organization with a generously-sized staff. Yet there were problems, as there are in any institution, and I was determined to solve them. All of them. Right away. Communications was a weak point, so I decided to personally […]
Go Viral, and Stay That Way
3 Ways to Create a Self-Perpetuating System of Growth
The question prodding us to increased productivity is almost never, “How do I fit more work into my day?” That question leads to productivity “hacks,” an exhausting pace of work, and endless to-do lists that never completely get done because there are only so many hours in the day. A better question to ask, instead, […]
Why You—Yes, You!—Should Be an Entrepreneur
3 Reasons Why So Many Are Going for It
Back in early 2007, I faced an interesting choice. By just about all accounts, I was doing great as an international sales director for a stable infomercial company. I had a family, a house, a car, and all the boxes that we check. But something felt off. I had the energy for something I couldn’t […]
The Science of Meditation
Taking Mind and Body to the Next Level
Three years ago I boarded a crowded, somewhat dirty bus and set off for Wat Suan Mokkh, a Thai forest monastery. The grounds featured giant monitor lizards and bats that would fly low at dusk, almost touching you with their wings. Though the bat-filled evenings were a highlight of my trip, they were not my […]