In his book, Getting Things Done he writes: If you’re like me and most people, no matter how good your intentions may be, you’re going to have the world come at you faster than you can keep up…. We book ourselves in back to back meetings all day, go to after-hours events and generate ideas and commitments we need to deal with, and get embroiled in engagements and projects that have the potential to spin our creative intelligence into cosmic orbits…. If the item requires me to take action, I can: Do it if it takes less than two minutes or add it to my Outlook task list to do later;Defer it by actually scheduling a time on my calendar to deal with it; orDelegate it to someone else for action and enter it into my Outlook task list using the “@WaitingFor” category.