Under-communication is a consistent problem in nearly every business. You can solve that by taking ownership of the communication happening around you. I’ve worked with more than my share of poor communicators over the years. One was a boss who rarely shared information and never in a timely way. My office happened to be in […]
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How to Communicate Sensitive Information
As a leader, you’re committed to transparency in running your business. But that’s not as easy as it sounds. What about introducing a major change or initiative? Or announcing a layoff? How to manage the flow of sensitive information without causing confusion or mistrust.
Communication Secrets of Remote Teams
If you’ve recently made the switch to remote work, you’re not alone. At least a quarter of U.S. employees worked from home at least part of the time before the Covid-19 crisis. An estimated 16 million U.S. knowledge workers started working remotely due to Covid-19 as of March 2020. That number has likely continued to […]
How Successful Leaders Overcome Resistance
You’re well on the way to achieving your vision, but something unexpected happens. Maybe a cost overrun or a production delay. Vendors are confused. Customers aren’t happy. Employees start complaining as the problems pile up.
How to Choose a Business Coach
I recently had lunch with a young entrepreneur. His business had grown quickly, and, as a result, he was facing challenges he’d never encountered before. He said, “I think I need a business coach—someone who can help me navigate the road ahead. Can you recommend someone?” I get asked this question a lot. Running a […]
How a Business Coach Can Help You Now
The global pandemic has upended a lot of business plans. You’ve probably thought about getting some coaching to lead more effectively, but is it the right time to make that decision? Frankly, it doesn’t seem right that you can’t get help in dealing with the crisis—because of the crisis!